Server - Alchemy

Company Description A destination for inventive, contemporary cuisine where bold flavours meet artistic presentation in a vibrant, modern setting. Joining us means becoming part of a team that thrives on creativity, precision, and passion for hospitality. You’ll craft memorable guest experiences, contribute to an environment that celebrates innovation, and be part of a culture that values collaboration, skill, and the artistry of exceptional dining. What's in it for you ? Gratuities Comprehensive health, dental, and vision benefits, including enhanced mental health coverage Discounted gym membership Access to our Employee Assistance Program for confidential support 50% dining discount at all O&B restaurants for you and up to three guests Employee Referral Program Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await! Job Description Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant. By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience. Servers maintain a clean section and monitor food quality to ensure all items are held to O&B presentation standards. Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests. The Day to Day: Create a positive guest experience through interaction and adherence to the steps of service Be knowledgeable of all food and beverage items in order to make recommendations Answer questions about food, beverages, wine and other restaurant functions and services Utilize seat-specific ordering so to not auction food when it is delivered to the table Ensure accuracy when entering information into the POS system Monitor food quality and presentation standards Ensure guests are satisfied with their food and service Respond promptly and courteously to any guest request or concern Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter Be thoroughly familiar with the causes of food contamination and the methods of prevention Follow all food safety standards and systems Be aware of any special requests, inclusive of guest allergies Complete opening, closing and side-duties efficiently and safely Other duties as assigned or required Qualifications Minimum of 2 years of serving experience in a similar environment Valid Smart Serve Certification required Strong attention to detail with a commitment to accuracy and consistency Ability to remain calm, professional, and efficient in a fast-paced environment Excellent organizational skills with a demonstrated ability to drive sales Proven ability to multitask and prioritize effectively Strong oral and written communication skills High level of food and beverage product knowledge Ability to maintain professional urgency and momentum throughout shifts Flexible availability, including evenings, weekends, and holidays as needed Event Night Availability (Able to work all Oilers Home Games & Concerts in Rogers Place) Legally eligible to work in Canada Additional Information This is a current vacancy. Wage: $15 + shared gratuities Equity, Diversity & Inclusion We value and embrace diversity in all forms and encourage applicants from all backgrounds to apply. Our recruitment practices are designed to ensure fairness, equity, and opportunity for every candidate.

Servers are responsible for providing a positive guest experience by offering expert food and beverage recommendations and adhering to service standards. They must ensure order accuracy, maintain section cleanliness, and follow strict food safety protocols.

Candidates must have at least 2 years of serving experience in a similar environment and a valid Smart Serve Certification. Flexibility to work evenings, weekends, holidays, and event nights at Rogers Place is required.

• Gratuities • Health Insurance • Dental Insurance • Vision Insurance • Mental Health Coverage • Discounted Gym Membership • Employee Assistance Program • Dining Discount • Employee Referral Program

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Sens de l’organisationSouhaitée
• Souci du détailSouhaitée
• Salubrité alimentaireSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Food and Beverage Knowledge
• POS Systems
• Upselling
• Multitasking
• Communication Skills
• Time Management
• Food Safety
• Organization
• Attention to Detail

• Hospitality
• Food & Beverage
• Customer Service & Support

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Postuler avant le

24 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level