Loss Prevention Officer - Retail

Ready to make a difference. Are you committed to protecting your community? Blackbird Security is seeking to hire a Loss Prevention Officer in Hamilton, ON. What’s in for you? Competitive wages Flexible schedules Paid training and growth opportunities to succeed in your role Career advancement opportunities through promotion from within Recognition programs and bonuses Goodlife Fitness Gym Membership - 25% discount on all membership fees (all tiers), $0 enrollment fees and share with one family member (post completion of the probationary period) What You Will Do Prevent shoplifter theft in a retail environment while providing customer service to clients, patrons and customers. Wear plain clothes to work undercover, discreetly blending in with shoppers. Patrol store aisles, monitor customers, and watch security camera footage. Confront individuals you suspect of theft, who have unpaid merchandise. Escort trespassers out of the client premises. Perform arrests, detainments, and recover unpaid merchandise Complete required documentation for security incidents such as theft and violations. Escalate situation to law enforcement as required. Respond to emergency situations appropriately in a timely manner. The Ideal Candidate A Valid Ontario Security License Use of Force certificate preferred/willing to get one Experience with arrests and detaining shoplifting Previous security experience in a retail environment Strong communication skills, both written and spoken. Experience Undercover/LPO: 1 year (required) Licence/Certification Ontario Security License (required) Use of Force certification (preferred) Work Location: In person

Prevent retail theft by working undercover to monitor customers and security footage. Responsibilities include confronting suspects, performing arrests, and completing incident documentation.

Candidates must possess a valid Ontario Security License and have at least one year of undercover loss prevention experience. A Use of Force certificate is preferred.

• Competitive Wages • Flexible Schedules • Paid Training • Growth Opportunities • Career Advancement • Recognition Programs • Bonuses • Goodlife Fitness Gym Membership Discount

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Loss Prevention
• Undercover Surveillance
• Customer Service
• Conflict Resolution
• Arrest and Detainment
• Security Camera Monitoring
• Incident Documentation
• Emergency Response
• Communication Skills

• Security & Safety
• Retail

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Postuler avant le

6 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level