PT Niagara Airbus Coach Driver

Who We Are CAA Niagara is a proud Niagara Region employer, that strives on delivering rewarding experiences and enhancing the lives of our community. For over one hundred years, we have been a staple within our community, providing such services as emergency roadside assistance, travel services, insurance coverage, membership and rewards savings; continually growing our suite of relevant services and products. A true community partner, we could not be here without our over 160,000 members across Niagara, allowing us to focus on earning your continued trust, every day! Location: Niagara Falls, ON Status: Part-Time Permanent This posting is to fill an existing vacancy. About the Role We are seeking professional and customer-focused Drivers to join the Niagara Air Bus team, now a proud part of CAA Niagara since 2022. In this role, you are responsible for safely transporting passengers to and from airports, hotels, sightseeing tours, and other destinations across the Niagara Region and beyond. As a Driver, you are the face of our organization and play a key role in delivering a safe, reliable, and professional transportation experience. You will greet passengers warmly, assist with luggage, and ensure each journey runs smoothly. You will also communicate with dispatch regarding schedules, traffic, and route changes, while maintaining high standards of vehicle cleanliness and safety. The hourly wage for this role is $18.25. Key Responsibilities Passenger Transportation & Safety Safely transport passengers to and from airports, hotels, tours, and other destinations. Ensure passenger safety and comfort throughout each journey. Adhere to all traffic laws, company policies, and transportation regulations. Customer Service Excellence Provide a professional, welcoming, and courteous experience for all passengers. Assist with loading and unloading luggage up to 50 lbs. Address passenger questions and provide general travel support as needed. Scheduling & Route Management Follow assigned routes and trip schedules. Adapt to traffic, weather, or operational changes to ensure timely service. Communicate delays or changes to dispatch and passengers. Vehicle Care & Compliance Conduct pre-trip and post-trip inspections to ensure vehicle safety and cleanliness. Report maintenance or safety concerns promptly. Maintain compliance with company and insurance requirements. Qualifications & Skills Must-Haves (Bona Fide Occupational Requirements) Valid Class G driver’s license or higher (E, B, or C) F Class License, current or willingness to obtain Valid Passport Physical ability to lift up to 50 lbs 9+ years of clean drivers abstract meeting company insurance requirements Experience & Skills Previous professional driving experience (shuttle, taxi, bus, or commercial) is an asset Minimum 2+ years delivering exceptional customer service Strong defensive driving and road safety awareness Excellent communication, interpersonal, and customer service skills Strong punctuality and time management Ability to solve problems effectively in dynamic on-road situations Working Conditions Primarily road-based role operating in varying traffic and weather conditions Flexible hours required, including early mornings, evenings, weekends, and holidays Regular vehicle operation and passenger assistance duties What’s In It For You 100% employer-paid premiums for health, dental, vision, life, and travel insurance Virtual healthcare and nurse navigation support Defined Contribution Registered Pension Plan Growth, training, and development opportunities Give Where You Live program (community volunteer program) Green and Wellness Reimbursement Program Paid personal and vacation hours Interview Process Our process is designed to provide a full picture of how you would contribute to our team: Pre-screening call In-person interview Background and references Offer CAA Niagara does not currently use artificial intelligence in screening or selection of applicants. CAA Niagara is an equal opportunity employer and is committed to providing an accessible and inclusive workplace. We are dedicated to ensuring that our recruitment processes are barrier-free and accommodating to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or employment process, please inform our Human Resources department at [email protected] We will work with you to meet your needs and ensure a positive experience throughout the recruitment journey.

Drivers are responsible for safely transporting passengers to various destinations including airports, hotels, and sightseeing tours. They must also provide excellent customer service, assist with luggage, and maintain vehicle cleanliness and safety standards.

Candidates must possess a valid Class G driver’s license or higher (E, B, or C) and a current F Class license or the willingness to obtain one. Additionally, applicants need a clean driving abstract with 9+ years of history and the physical ability to lift up to 50 lbs.

• Health insurance • Dental insurance • Vision insurance • Life insurance • Travel insurance • Virtual healthcare • Nurse navigation support • Defined contribution registered pension plan • Growth, training, and development opportunities • Community volunteer program • Green and wellness reimbursement program • Paid personal hours • Paid vacation hours

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Defensive driving
• Customer service
• Road safety awareness
• Communication
• Interpersonal skills
• Punctuality
• Time management
• Problem solving
• Vehicle inspection
• Route management
• Luggage handling
• Pre-Trip And Post-Trip Vehicle Inspections
• Route Management
• Workplace Inclusivity
• Virtual Health
• Lifting Ability
• Valid Driver's License
• Artificial Intelligence
• Cleanliness
• Customer Service
• Training And Development
• Time Management
• Loading And Unloading
• Scheduling

• Transportation
• Customer Service & Support
• Logistics
• Coach Driver
• Bus Driver
• Bus and Tram Drivers
• Bus Drivers, Transit and Intercity

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine