Front Counter Clerk

Organization City of Nanaimo Region British Columbia Application Deadline Aug 26, 2026 Type Permanent Part-time Category Office administration Twitter Facebook Linkedin Send Save Print Description Click here to view full screen Description The City of Nanaimo is seeking a permanent part-time Front Counter Clerk. Reporting to the Operations Support Supervisor, the incumbent assists other police agencies and the general public by processing documents and providing police information and interpretation relating to Provincial and Federal statutes, regulations, and municipal bylaws. Requirements Applicants must have completion of Grade 12 and a minimum 2 years’ related experience in a law enforcement or administrative office, including experience dealing with challenging public interactions. An equivalent combination of education and experience may be considered. The successful candidate must be able to obtain and maintain Enhanced Reliability Status as a condition of employment, in accordance with the Government of Canada’s Directive on Security Screening. Applicants must provide a complete and verifiable five (5) year history, including residences, employment, education, and other activities, with no unexplained gaps. Periods of six (6) consecutive months or more spent outside Canada must be disclosed and may require additional verification. Screening may include identity verification, criminal record checks, reference checks, credit check, and other background inquiries relevant to the position. Salary & Benefits This is a CUPE bargaining unit position based on a 21-hour work week, and subject to Article 1(d) - Probationary Period as set out in the Union Collective Agreement. The hourly wage is $38.28, increasing to $40.30 after 60 working days (Jan 2026 Rates). The wage level for this position is subject to confirmation under a union/management jointly negotiated job evaluation plan. Other Relevant Information To apply for this opportunity, please submit a resume and cover letter (.docx or PDF file format) to [email protected] referencing the specific competition 26-86 by the application deadline. For detailed information on this position and for more information on our community, please visit our website at www.nanaimo.ca. The City of Nanaimo is an inclusive employer that values diversity and invites applications from all qualified individuals who are legally entitled to work in Canada. We thank all applicants in advance for their interest; however, only those selected for further consideration will be contacted. If shortlisted for the role and need an accommodation within the hiring process, we would be pleased to discuss how best to accommodate your needs. From the same organization Planner II - City of Nanaimo 27 Aug, 2026 Director, Facilities - City of Nanaimo 17 Aug, 2026 Lifeguard/Instructor - City of Nanaimo 31 Aug, 2026 MORE

The incumbent processes documents and provides police information and interpretation regarding Provincial, Federal, and municipal regulations. They assist other police agencies and the general public at the front counter.

Applicants must have a Grade 12 diploma and at least 2 years of related experience in a law enforcement or administrative office. Candidates must be able to obtain Enhanced Reliability Status and provide a verifiable five-year history.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Document Processing
• Public Interaction
• Administrative Support
• Statutory Interpretation
• Law Enforcement Administration
• Customer Service
• Bylaw Knowledge

• Government & Public Sector
• Administrative
• Security & Safety
• Customer Service & Support

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Postuler avant le

12 sept. 2026

Langue de l’offre

anglais

Heures de travail

21 heures par semaine

Niveau d’expérience

Entry level