Customer Service Representative (CSR) - Bilingual (German or Dutch)

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (CSR) – SEASONAL Location: Halifax, Nova Scotia | April 2026 – September 2026 Join Fraserway RV and help create unforgettable travel experiences. Are you looking for an opportunity to work with Canada’s largest RV dealer while helping customers create memories that last a lifetime? Do you enjoy working in a fast-paced, people-focused role where no two days are the same? We are hiring Bilingual Customer Service Representatives for the seasonal period from April 2026 to September 2026 at our Halifax, Nova Scotia dealership. Both full-time and part-time seasonal positions are available. Who You Are * Fluent in German or Dutch * Passionate about delivering excellent customer service and helping customers begin their vacation journey with confidence * Enjoy working with an international clientele and being part of meaningful travel experiences What You’ll Do * Welcome customers with a friendly, professional, and positive attitude * Support customers throughout their RV rental experience, from pick-up to return * Walk customers through paperwork clearly and efficiently * Demonstrate RV features (truck campers and motorhomes), ensuring customers feel comfortable before heading out * Check in returning RVs and help resolve customer concerns in a timely and professional manner * Assist other departments as needed to support a smooth and seamless operation What You Bring * Fluency in English plus German or Dutch * Strong communication and customer service skills * Reliability, punctuality, and the ability to work in a fast-paced environment * A positive, energetic personality and a genuine interest in helping others * Availability to work weekends and collaborate as part of a team * A desire to help turn vacation plans into lifelong memories Fraserway RV is Canada’s largest vertically integrated RV company, with full-service dealerships coast to coast. We are industry leaders in RV sales, service, and rentals, helping families and travelers explore Canada and beyond through unforgettable experiences. How to Apply If you enjoy working with people and want to play a key role in creating memorable travel experiences, we’d love to hear from you. Please submit your resume and cover letter for consideration. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

The Customer Service Representative will welcome customers, manage the RV rental process from pick-up to return, and demonstrate vehicle features. They will also assist other departments to ensure smooth operations and resolve customer concerns professionally.

Candidates must be fluent in English and either German or Dutch, with strong communication and customer service skills. The role requires availability to work weekends and the ability to thrive in a fast-paced, people-focused environment.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Bilingualism
• German
• Dutch
• Communication
• Problem Solving
• Time Management
• Teamwork
• Interpersonal Skills
• Professionalism

• Customer Service & Support
• Retail
• Hospitality
• Transportation

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine