Retail Sales Associate - Cookstown Tanger

ABOUT THE ROLE As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. WHAT YOU'LL DO * Consistently treat all customers and employees with respect and contribute to a positive work environment. * Promote loyalty by educating customers about our loyalty programs. * Seek out and engage with customers to drive sales and service using suggestive selling. * Enhance customer experience using all omnichannel offerings. * Be accountable to personal goals which contribute to overall store goals and results. * Support sales floor, fitting room, cash wrap, back of house, as required. * Maintain a neat, clean and organized work center. * Handle all customer interactions and potential issues/returns courteously and professionally. * Execute operational processes effectively and efficiently. WHO YOU ARE * A good communicator with the ability to effectively interact with customers and your team to meet goals. * A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers. * Passionate about retail and thrive in a fastpaced environment. * A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. * Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

The Brand Associate engages with customers to provide excellent service, educate them on products, and drive brand loyalty through an omni-channel approach. Responsibilities include supporting sales floor operations, handling customer interactions professionally, and executing operational processes efficiently.

Candidates must be good communicators focused on customer service, passionate about retail, and thrive in a fast-paced environment while being open to feedback. Applicants must agree to a flexible schedule including holidays and weekends, be able to utilize retail technology, and lift up to 30 lbs.

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• VenteSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Sales
• Product Knowledge
• Omni-channel
• Loyalty Programs
• Suggestive Selling
• Communication
• Problem Solving
• Continuous Improvement
• Retail Technology
• Lifting

• Retail
• Sales
• Customer Service & Support

Expérience minimale

0+ ans

Postuler avant le

30 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Exigences de lieu

Country, Canada