Sales Associate

Résumé du poste

You will provide high-level customer service by greeting shoppers, assisting at the cash desk and fitting rooms, and creating a welcoming environment. Additionally, you will manage shop floor tasks including processing deliveries, replenishing stock, and merchandising garments.

Détails du poste

Company Description COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements. Job Description As the Sales Advisor, you are the friendly face that greet our customers and embody the heart of our brand. You'll have the opportunity to provide customers with high-level service at every turn. From initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, you'll play a vital role in enhancing the shopping experience. Your responsibilities will also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role is essential in creating welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, in collaboration with your team, you’ll create moments that matter. While previous experience in customer service and familiarity with fabrics are nice to have, they're not mandatory. Qualifications Customer-focused: You enjoy engaging with people and are committed to delivering excellent service. Adaptable and flexible: Adaptable and responsive to changing priorities and customer requests. Action-oriented: Proactive and driven to take initiative and get things done with quality. Strong communicator: You have a genuine interest in people, communicate clearly, and actively listen to understand others perspectives and needs. Eager to learn: Open to feedback and always looking for opportunities to grow and develop. Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers. Schedule flexibility: Willing and able to work varied hours, including evenings and weekends Additional Information This is Part-Time position Benefits: We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. In addition to this, Canada based colleagues also receive: 25% Staff Discount Birthday paid Employee Assistance Program Plus, additional Voluntary Benefits.

Ce que vous ferez

You will provide high-level customer service by greeting shoppers, assisting at the cash desk and fitting rooms, and creating a welcoming environment. Additionally, you will manage shop floor tasks including processing deliveries, replenishing stock, and merchandising garments.

Exigences

You should be customer-focused, adaptable, and a strong communicator with a proactive approach to work. While previous customer service experience is considered an asset, it is not mandatory for this role.

Avantages

• 25% Staff discount • H&M Incentive Program • Birthday paid • Employee Assistance Program • Voluntary benefits

Compétences indiquées

• Service à la clientèle · Souhaitée
• adaptability · Souhaitée
• interpersonal skills · Souhaitée
• Vente · Souhaitée
• Communication · Souhaitée
• Stock Replenishment · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Communication
• Active listening
• Merchandising
• Stock replenishment
• Adaptability
• Flexibility
• Initiative
• Sales
• Interpersonal skills
• Action Oriented
• Willingness To Learn
• Customer Service
• Employee Assistance Programs
• Innovation
• Proactivity
• Enthusiasm

Domaines d’emploi

• Retail
• Customer Service & Support
• Sales
• Sales Associate
• Retail Sales Associate (General)
• Shop Sales Assistants
• Retail Salespersons