Receptionist - Optometrist assistant

We are seeking a motivated and detail-oriented individual to join our team. The ideal candidate will have excellent phone etiquette, strong customer service skills, and the ability to multitask in a fast-paced environment. Qualifications: * Strong communication and customer service skills * Highly organized with strong attention to detail * Ability to multitask and work efficiently * Previous experience in optical or healthcare is considered an asset, but not required (training provided) Key Responsibilities: * Greet patients in a professional and friendly manner * Enter and maintain accurate patient information * Perform pre-testing for patients (training will be provided) * Schedule and confirm appointments * Process billing and insurance claims * Perform front desk duties including filing, scanning, and faxing * Recall patients for eye exams * Balance daily payments and assist with day-end closing procedures Position Details: * Part time, approximately 20 – 25 hours per week * Monday to Friday What We Offer: * Competitive salary * Staff discounts * Annual performance reviews Only candidates selected for an interview will be contacted

The receptionist will manage front desk operations, including greeting patients, scheduling appointments, and processing billing and insurance claims. Additionally, they will perform patient pre-testing and maintain accurate patient records.

Candidates should possess strong communication, organizational, and multitasking skills with a focus on customer service. While previous experience in optical or healthcare settings is considered an asset, it is not required as training will be provided.

• Competitive salary • Staff discounts • Annual performance reviews

• Service à la clientèleSouhaitée
• Sens de l’organisationSouhaitée
• Souci du détailSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Phone etiquette
• Customer service
• Multitasking
• Communication
• Organization
• Attention to detail
• Patient information management
• Pre-testing
• Appointment scheduling
• Billing
• Insurance claims
• Filing
• Scanning
• Faxing
• Payment processing
• Productivity Improvement
• Customer Service
• Eye Examination
• Performance Review
• Telephone Skills
• Detail Oriented

• Healthcare
• Customer Service & Support
• Administrative
• Optometrist Assistant
• Ophthalmic Technician
• Dispensing Opticians
• Ophthalmic Medical Technicians

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

25 heures par semaine