The City of Yellowknife is an inclusive employer offering a dynamic and rewarding work environment that delivers valuable services to our residents. Working in Local Government provides many opportunities to not only develop your career but also to improve the lives of residents and visitors to Yellowknife! At the City, the diverse backgrounds of our employees help us to create a positive, safe and fun environment for us all. The City is committed to hiring a diverse and skilled workforce that is representative of the community, strengthening our ability to provide high quality services and excellent customer service to residents. In addition, the City of Yellowknife is committed to reconciliation and implementing actions intended to increase the number of Indigenous peoples who work for the City. The City of Yellowknife welcomes applications from all qualified candidates, and encourages Indigenous persons to self-declare when submitting their application.

KEY RESPONSIBILITIES

The City of Yellowknife is currently seeking casual part-time employees to join our Community Services Department as a Booking Clerk. Reporting to the Manager, Programs, the Booking Clerk will play a crucial role in supporting facility booking and program registration processes, ensuring smooth operations across multiple locations. Some of the tasks include:

• Manage facility booking and program registration
• Handle incoming customer inquiries via phone, email, and in-person in a friendly, professional manner
• Address customer concerns and resolve issues, including handling difficult individuals calmly and professionally
• Provide excellent customer service to patrons and respond to booking inquiries
• Collaborate with other departments to ensure seamless coordination of events and facility usage
• Assist in administrative duties as needed, including cash handling and reporting

QUALIFICATIONS

This position requires a certificate in an administrative field or equivalent, along with a minimum of 2 years of administrative experience.

Preferred Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Experience using booking software

• Strong written and verbal communication skills

• Exceptional organizational skills with attention to detail

• Ability to manage multiple tasks in a fast-paced environment

• Previous cash handling experience

• Familiarity with city recreation facilities

• Flexibility to work across various city facilities

RATE OF PAY

The rate of pay for this position is $35.96 per hour. This position could be scheduled any time during operational hours (mornings, evenings, and weekends).

TO APPLY

Qualified applicants are required to apply by May 15, 2026.

Please visit our career's page at: www.yellowknife.ca/jobs to submit your resume and proof of education.

Please be advised that the City of Yellowknife requires all prospective employees to provide a criminal records check, including a vulnerable sector check for relevant positions, prior to employment.

We thank all applicants who apply but advise that only those to be interviewed will be contacted.