Sales Back Office Representative

Your Responsibilities Process in-warranty claims Process VIP orders Respond to online marketplace customer messages Process Dealer Orders Reply to dealer emails Receive dealer phone calls Any additional tasks as assigned by the sales back office supervisor What we are looking for Organized team member capable of working on a variety of tasks Great time management skills Excellent customer service communicator (written and oral) Highly reliable Flexible availability to work weeks when needed Bilingual (English & French) would be a valued asset $20-$30/hour For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations. What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.

The role involves processing in-warranty claims, VIP orders, and dealer orders. It also requires managing customer messages on online marketplaces and handling dealer communications via email and phone.

Candidates should be organized team members with excellent communication skills and high reliability. Bilingualism in English and French is considered a valued asset.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Order Processing
• Customer Service
• Time Management
• Written Communication
• Oral Communication
• Organization
• Bilingualism
• French Language

Expérience minimale

0+ ans