Assistant ou assistante réceptionniste

Résumé du poste

The assistant-receptionist is responsible for providing an exceptional customer service experience from the moment patients arrive at the clinic. They will also support the eye care professional team by managing appointments, performing preliminary vision tests, and handling patient billing.

Détails du poste

The assistant-receptionist is responsible for providing an exceptional customer service experience from the moment patients arrive at the clinic. They will also support the eye care professional team by managing appointments, performing preliminary vision tests, and handling patient billing. The role requires strong interpersonal skills to welcome patients and collaborate effectively with the clinical team. Candidates must be capable of managing administrative tasks such as scheduling, record updates, and billing procedures.

Ce que vous ferez

The assistant-receptionist is responsible for providing an exceptional customer service experience from the moment patients arrive at the clinic. They will also support the eye care professional team by managing appointments, performing preliminary vision tests, and handling patient billing.

Exigences

The role requires strong interpersonal skills to welcome patients and collaborate effectively with the clinical team. Candidates must be capable of managing administrative tasks such as scheduling, record updates, and billing procedures.

Avantages

• Competitive global compensation
• Optical product discount program
• Career development support
• Continuous training and development
• Professional and caring team environment

Compétences indiquées

• Service à la clientèle · Souhaitée
• telephone communication · Souhaitée
• Saisie de données · Souhaitée
• Billing · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Reception
• Telephone communication
• Patient scheduling
• Data entry
• Billing
• Clinical support
• Optometry assistance
• Patient record management
• Service promotion

Domaines d’emploi

• Healthcare
• Customer Service & Support
• Administrative

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