Food and Beverage Supervisor

Title Food & Beverage Supervisor Reports To Food & Beverage Manager Summary The Food & Beverage Supervisor assists the Food and Beverage Manager in managing the department to ensure superior guest satisfaction. This individual will assist in overseeing the overall food and beverage operations at the casino. Core Competencies * Customer Service * Decision Making and Judgement * Supervisory and Mentoring * Communication Job Duties * Assist Food and Beverage Manager in managing the department to ensure superior guest satisfaction. * Assist with scheduling staff. * Assist with Inventory and Cost Control. * Handle customer inquiries and complaints in a quick and effective manner. * Assist with basic restaurant operations. * Able to motivate staff. * Ensure policies and standards are adhered to. * Supervise staff, building morale and fostering an environment of co-operation and efficiency. * Prepare payroll. * Assist in employee performance reviews, evaluations and discipline when required. Requirements * Prior supervisory experience preferred. * Strong Food and Beverage knowledge. * 3 – 4 years’ experience working in Food and Beverage operations. * Excellent communication skills. * Computer knowledge * Point of Sales system knowledge * Pro-serve certification * Individuals 18 years or over * Available to work all shifts, including evenings, weekends, and holidays * Ability to obtain security clearance. * Pleasant, outgoing, energetic individual * Someone who is enthusiastic, Team player, Easy going personality, Willingness to learn Work Conditions * Must be able to stand for prolonged time periods * Pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and/or walking * Must be available to work all shifts including evenings, weekends, and holidays * Must be able to work in a fast-paced working environment

The Food and Beverage Supervisor assists the manager in overseeing daily operations to ensure superior guest satisfaction and efficient department performance. Responsibilities include supervising staff, managing inventory and payroll, and handling customer inquiries.

Candidates should have 3-4 years of experience in food and beverage operations with prior supervisory experience preferred. Applicants must possess strong communication skills, computer proficiency, and the ability to obtain security clearance.

• Service à la clientèleSouhaitée
• LeadershipSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Decision Making
• Supervisory
• Mentoring
• Communication
• Inventory Control
• Cost Control
• Staff Scheduling
• Payroll Preparation
• Performance Management
• Point of Sales Systems
• Conflict Resolution
• Leadership
• Team Building
• Energetic
• Supervision
• Willingness To Learn
• Employee Performance Management
• Sales
• Mentorship
• Operations
• Restaurant Operation
• Scheduling
• Security Clearance
• Customer Inquiries
• Enthusiasm

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Security & Safety
• Food and Beverage Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine