Client Advisor- EN

Job Description Please note that successful candidates will be required to offer and maintain mobility between the branch locations listed in the "Job Available at Other Locations" section of this job posting. As part of RBC's commitment to providing exceptional client service and achieving its business objectives, the ability and willingness to travel or work from any RBC location listed in this section is a condition of employment. What is the opportunity? As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor. What will you do? Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions Proactively take ownership of resolving and preventing client banking problems Cultivate and maintain relationships with partners to work as one RBC team Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions What do you need to succeed? Must-have Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment. Drive and self-motivation, as well as excellent communication skills and emotional intelligence Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) Personal flexibility to work flex hours. Eagerness to learn and determination to succeed. Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs. Nice-to-have Track record in building rapport and maintaining client relationships within the financial, service or retail industry. Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course) What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation. A world-class training program in financial services Excellent career development and access to a variety of job opportunities across business and geographies Leaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing team Job Skills Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital Literacy Additional Job Details Address: 1100 RUE DU LUX, UNIT 210:BROSSARD City: Brossard Country: Canada Work hours/week: 25 Employment Type: Part time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2025-10-23 Application Deadline: 2026-09-01 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

You will proactively engage with clients to provide exceptional service, identify sales opportunities, and resolve banking problems. Additionally, you will manage risks by adhering to compliance routines while collaborating with partners to deliver integrated financial solutions.

Candidates must demonstrate a passion for client service, possess strong communication skills, and maintain digital literacy across various devices. Bilingualism in English and French is required, along with the flexibility to work at multiple branch locations.

• Bonuses • Flexible benefits • Competitive compensation • World-class training program • Career development

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Analyse de donnéesSouhaitée
• VenteSouhaitée
• CommunicationSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Client service
• Sales
• Communication
• Emotional intelligence
• Digital literacy
• Relationship management
• Risk management
• Compliance
• Problem solving
• Financial services
• Bilingualism
• Adaptability
• Advice based solutions
• Client centricity
• Client discovery
• Data analysis

• Finance & Accounting
• Customer Service & Support
• Sales
• Retail

Formation minimale

Diplôme professionnel

Expérience minimale

0+ ans

Postuler avant le

12 sept. 2026

Langue de l’offre

anglais

Heures de travail

25 heures par semaine

Niveau d’expérience

Not Applicable