Concierge Union

About Sunrise Senior Living Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada. As a Concierge, you create the first impression of Sunrise—welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience. What You’ll Do: • Greet visitors, residents, and prospective families with professionalism and warmth • Answer and route calls promptly, taking accurate messages • Provide community overviews and support the Sales team with inquiries • Assist with move-in preparations and marketing materials • Maintain a welcoming front desk and Bistro area • Support recruitment efforts and administrative data entry • Manage appointments, mail distribution, and resident rosters • Monitor safety protocols, visitor sign-in, and emergency procedures • Process meal tickets and assist with basic office tasks You serve as the face of the community—ensuring every interaction reflects Sunrise’s hospitality and service standards. What We’re Looking For: • High School Diploma/GED • Strong customer service and communication skills • Organized with excellent time management and follow-through • Comfortable multitasking in a fast-paced environment • Proficiency in Microsoft Office and basic computer systems • Ability to maintain professionalism and confidentiality Front Desk Concierge – Lead Hospitality with Purpose Front Desk Concierge | Senior Living Administration Pay Range: 19.00 - 20.08 Employment Information This position is subject to applicable provincial employment standards. Equal Opportunity Employer Sunrise Senior Living is committed to providing equal employment opportunities across Canada.

The Concierge serves as the face of the community by greeting visitors, managing front desk operations, and supporting administrative tasks. They also assist with resident move-ins, handle inquiries, and ensure safety protocols are followed.

Candidates must possess a High School Diploma or GED and demonstrate strong customer service and communication skills. Proficiency in Microsoft Office and the ability to multitask in a fast-paced environment are required.

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• CommunicationSouhaitée
• Microsoft OfficeSouhaitée
• Saisie de donnéesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Communication
• Time management
• Multitasking
• Microsoft Office
• Data entry
• Administrative support
• Front desk operations
• Hospitality
• Mail Distribution
• Professionalism
• Follow Through
• Service Standards
• Marketing Materials
• Customer Service
• Confidentiality
• Data Entry
• Emergency Procedures
• Sales
• Senior Living
• Time Management

• Customer Service & Support
• Administrative
• Healthcare
• Hospitality
• Concierge
• Client Information Workers Not Elsewhere Classified
• Concierges

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine