Part-Time Team Lead - Kingsway Garden Mall

Role Overview: With enthusiasm for our brand, you will support the Store Management team to deliver retail excellence, drive strong sales results, and create engaging customer experiences. Key Job Accountabilities: * Handle customer questions and concerns efficiently & effectively, sharing feedback with Store Management team as needed * Problem solve effectively & proactively using available resources and guidance from Store Management team * Creatively support visual merchandising, inventory management, store cleanliness, and other store operations as needed * Communicate effectively and act as a flexible & responsible role model to your team * Develop customer loyalty by leveraging knowledge of our products, the beauty market, and trends in the beauty industry * Shape a customer-focused store experience by coaching Customer Consultants to drive customer engagement through storytelling, product demonstration, and bringing our brand to life * Meet sales & performance targets * Support training and onboarding of new Customer Consultants Skills/Competencies: * Experience in a customer-facing role and a genuine passion for the retail beauty industry * Ability to communicate & listen effectively * Strong interpersonal skills to build rapport with customers & provide appropriate solutions to customer needs * A positive mindset with the willingness to continuously develop yourself and your teammates * Ability to proactively manage time, multi-task, while working independently with minimal direction Physical Requirements: * Must be able to stand and walk for extended periods (up to 8 hours per shift) * Ability to lift and move products up to 25 lbs. * Frequent reaching, bending, crouching as required

The Team Lead will support store management in driving sales, delivering retail excellence, and creating engaging customer experiences. They are responsible for coaching consultants, managing store operations, and ensuring high standards of customer service.

Candidates should have experience in a customer-facing role and a passion for the beauty industry. The role requires strong interpersonal skills, the ability to work independently, and the physical capacity to stand for extended periods and lift up to 25 lbs.

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• CommunicationSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail excellence
• Sales performance
• Customer service
• Visual merchandising
• Inventory management
• Team leadership
• Coaching
• Product demonstration
• Communication
• Problem solving
• Time management
• Multi-tasking
• Interpersonal skills
• Beauty industry knowledge
• Retail Operations
• Rapport Building
• Lifting Ability
• Management
• Cleanliness
• Customer Service
• Customer Engagement
• Training And Development
• Loyalty Programs
• Sales
• Interpersonal Communications
• Inventory Management
• Multitasking
• Employee Onboarding
• Product Demonstration
• Time Management
• Visual Merchandising
• Enthusiasm

• Retail
• Customer Service & Support
• Sales
• Management & Leadership
• Lead Gardener
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Expérience minimale

0+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine