medical office assistant

*Job Summary* We are seeking a *Part-Time Medical Office Assistant* to join our Physiotherapy Clinic. The ideal candidate will play a crucial role in ensuring the smooth operation of the clinic by providing administrative support and excellent customer service to patients. Hours required: *Mon: 1:15pm to 5:30pm / Tues: 1:15pm to 7:30/8:00pm / Thurs: 1:15 to 6:00pm *These are approximate hours *Responsibilities* * Greet and assist patients in a friendly and professional manner * Manage scheduling of patients, including appointments, confirmations, and rescheduling * Maintain accurate patient records using JANE EMR * Handle incoming calls on multi-line phone systems, addressing inquiries and directing calls as necessary * Assist with insurance verification and processing of patient information * Maintain patient records accurately and confidentially / Ensure patient confidentiality * Washing and folding laundry * Perform general office duties such as filing, faxing, scanning documents, stocking supplies in cabinets, and keeping the reception area clean and organized *Qualifications* * Proven experience as a Medical Office Assistant or in a similar role * *Must have Jane EMR experience and billing 3rd party insurers* * Knowledge of medical terminology and office procedures * Excellent communication skills, both verbal and written * Ability to multitask effectively in a busy environment * Ensure patient confidentiality * Experience with front desk operations and administrative tasks is essential * A positive attitude and commitment to providing excellent patient service Job Type: Part-time Pay: $19.00-$22.00 per hour Work Location: In person